Privacy Policy

At Woreto, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Introduction

Welcome to Woreto's Privacy Policy. This document outlines how we handle information that could be used to directly or indirectly identify an individual ("Personal Data") collected when you use our website, products, or services.

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparent data practices.

Information We Collect

We collect several types of information for various purposes to provide and improve our services to you, including:

  • Personal Identification Data: Name, email address, phone number, shipping/billing address, payment information when you make a purchase.
  • Account Information: Username, password, preferences when you create an account with us.
  • Device & Usage Data: IP address, browser type, device identifiers, operating system, pages visited, search terms used, referring/exit pages.
  • Cookies & Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website.
  • Communication Data: Records of customer service interactions, survey responses, product reviews.

How We Use Your Information

The data we collect serves multiple business purposes including:

Service Delivery

To process transactions, fulfill orders, provide customer support, and maintain your account.

User Experience

To personalize content, remember preferences, and optimize site functionality.

Marketing

With consent, to send promotional emails about new products and special offers.

Analytics

To analyze site usage, improve our products, and develop new features.

We only process personal data when we have a legal basis to do so, including consent, contract necessity, or legitimate interest.

Data Sharing & Third Parties

We may share your information with trusted third parties only as necessary:

  • Service Providers: Payment processors, shipping carriers, IT service providers, and marketing platforms who assist in business operations.
  • Legal Requirements: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We ensure any third parties comply with applicable data protection laws and only process data as instructed by us.

We never sell your personal information to third-party marketers or advertisers.

Data Security

We implement industry-standard security measures to protect your data:

  • Secure servers with encryption protocols
  • Regular security audits and vulnerability testing
  • Staff training on data protection best practices
  • Limited access to personal data on a need-to-know basis

While we strive for complete security, no internet transmission is 100% secure. We encourage customers to use strong passwords and notify us immediately of any suspected unauthorized account access.

Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access & Rectification

Request a copy of your data or correct inaccurate information.

Erasure

Request deletion of your personal data ("right to be forgotten").

Restriction

Limit how we process your data under certain circumstances.

Objection

Opt-out of marketing communications or certain data processing.

To exercise these rights, please contact us at woreto.com@gmail.com. We may need to verify your identity before processing requests.

International Data Transfers

As a global business, we may transfer and process data outside your country of residence. We implement appropriate safeguards (like standard contractual clauses) to ensure your data receives adequate protection according to GDPR requirements.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent. If we become aware of such collection, we will take steps to remove the information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes through our website or by email when appropriate.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: woreto.com@gmail.com

Effective Date: Feb 14, 2024

Last Updated: May 15, 2024